EXPERIENCE PARTY THAT FITS BEST OF BOTH WORLDS: MAXIMUM FUN FOR KIDS AND NO FUSS FOR PARENTS. REST ASSURED YOUR KIDS ARE HAVING THE BEST TIME OF THEIR LIFE WHILE PARENTS CAN ENJOY SOME QUIET TIME OUTSIDE.

Frequently Asked Questions

Looking after the kids

Do I need to be there for my kid's party?

Yes, we require a legal guardian to be with the group at all times. This applies to all events where people are under the age of 18.

Does KBOX have a host/person who looks after the kids?

No, the parents are responsible for the kids. We allow up to two adults included with every birthday package so you can watch the kids. They can be in the room with the kids, or in the cafe area if the kids require assistance. Our staff is always able to help the kids with any karaoke and food related matters.

BOOKING AND PACKAGE INCLUSIONS

How much is the deposit?

The price is $45 per person, and it comes with two adults for free. Due to the nature of preparing the decorations and cake, we require a full payment deposit. You are always welcome to add kids after the cancelation date, but cannot lower the amount of kids lower than 8 people.

Can I cancel the booking?

Due to the nature of food and balloon decorations, we require 72 hours prior to the booking time notice for cancelation. This cancelation must be over email to [email protected].

Are the guests’s parents included in the birthday package?

There is two parents included in every booking for no extra charge.

Are meals included?

The birthday package includes a cupcake tower and drinks. You are welcome to add-on food from our cafe menu. You can pay for it in advance or during the session.

MODIFYING THE PACKAGE

Can I bring my own cake?

You are welcome to bring your own cake. We can store the cake in our cafe fridge for you if you like ahead of time, and bring it in the room to the kids, or to the adults in the cafe area as per your request.

Can I modify what’s included in the package?

We have various options for modifying the package. You can reach out to us at [email protected] with your requirements.

Can you cater for dietary requirements?

Being that the package includes dairy and gluten, we are generally unable to cater for dietary requirements. They are welcome to order from our cafe menu, which has many dietary requirement food options. Let us know over email at [email protected] of any dietary requirements, and we will work it out!

Can I add more to the room decoration?

You are welcome to add any non-sticky room decorations.

Can I add extra people to the event?

You are more than welcome to add additional people to the event. Give us a heads up when you can at [email protected] or replying back to your confirmation email. This will help us plan accordingly.